A Reminder to Be Kind

Every day, City of Elliot Lake employees work hard to provide essential services and support to our community. Whether assisting residents at a customer service counter, answering calls, maintaining our parks and roads, responding to service requests, or working behind the scenes, our employees are committed to serving our community with professionalism and care.

We kindly ask everyone to treat our staff with patience, courtesy, and respect. Everyone deserves to feel safe and respected while performing their job.

The City will not tolerate abusive, threatening, or disrespectful behaviour toward its employees. We appreciate the continued support and kindness shown by the vast majority of our residents and thank you for helping make Elliot Lake a welcoming and respectful community for all.

Thank you!

Affordable Access

We try to accommodate all Elliot Lake residents in recreation, cultural programs and transit services regardless of financial constraints. Our Affordable Access Policy helps deliver programs that are:

  • Affordable
  • Inclusive
  • Responsive to need

The policy provides reduced rates to some of our programs and facilities. You may qualify for the program based on your income level.

Please note that this card is available to residents and their dependents living in Elliot Lake ONLY.

Access Card

If you have a household income below the government issued low-income cut-offs (see table below), you may be eligible for an Affordable Access Card. You can present this card and receive discounted prices when registering for buying transit or recreation passes, and/or purchasing pet tags .

You can fill in our online access card application form or visit City Hall to pick up a copy.

You may submit the completed form (including a copy of the applicable Notices of Assessment for each applicant 18 years of age or older) online, in person or by mail (filled in by hand). Please include COPIES of the required Notices of Assessment (originals will not be accepted). Mailed forms should be in an envelope, addressed to Affordable Access.
City Hall is located at 45 Hillside Drive North, Elliot Lake ON, P5A 1X5

Please note that ALL Canada Revenue Notices of Assessment will be destroyed once your application status has been determined.

If any clarification is required a City of Elliot Lake staff member will contact you within 3 business days.

Your application will be either approved or denied within 5 business days and notification will be sent to you at that time. Depending on the answer in the application form, your Affordable Access Pass will either be mailed to you or you will be notified that it is available for pick up at the front desk of City Hall.

For more information on the City of Elliot Lake's Affordable Access Program please contact the City

Affordable Access Card Application

How do I know if I qualify for an Affordable Access Card?

Each year after you file your income tax, you will receive a NOTICE OF ASSESSMENT (NOA) from Revenue Canada. Your NOA will come to you in one of two ways, either by mail or by Revenue Canada’s (CRA) website through the MY ACCOUNT portal.

If the amount of your income at Line 15000 of your NOA is lower than the Low Income Cut-Offs (LICO) before tax for your family size you will qualify for either 50%, 75% or 90% off the price of any of the above mentioned city programs. Please note that all NOAs must be included for all household members under the age of 25.

Please note that all household income will be considered and spouses may not apply separately.

Low income cut-offs before tax

  Less than 30,000 inhabitants Level ONE
75-100% of LICO		 Level TWO
50-75% of LICO		 Level THREE
Less than
50% of LICO
Size of Family Unit  
1 Persons 24,988 18,741 to 24,988 12,494 to  18,741  12,494
2 Persons 31,106 23,329 to 31,106 15,553 to  23,329  15,553 
3 Persons 38,241 28,681 to 38,241 19,121 to  28,681  19,121 
4 Persons 46,432 34,824 to 46,432  23,216 to 34,824  23,216 
5 Persons 52,661 39,496 to 52,661 26,331 to 39,496  26,331 
6 Persons 59,394 44,546 to 59,394  29,697 to 44,546 29,697 
7+ Persons 66,126 49,595 to 66,126 33,063 to 49,595  33,063

 

Frequently Asked Questions

Residents with an affordable access card will pay less for:

  • Monthly Bus Passes
  • Pet Tags
  • 10 session Aqua-Fit class passes
  • Group swimming lessons (under the age of 14)
  • Bronze Medallion and Cross classes and National Lifesaving courses
  • After school Swim and Craft classes and the Be a Leader Program
  • Senior's 3, 6 and 12-Month Pool and Gym passes
  • Children's 3, 6 and 12-Month Swim passes
  • Children’s Summer Day Camp (does not include Camp outings).

You may now apply online on the City’s website. Fill out the form and upload a copy of your Notice of Assessment. 

Don’t have access to a computer?

No problem. You may pick up a copy of an application form at either the Public Library or at the City Hall front desk. Simply fill out the application and mail it or drop it off in an envelope to City Hall with a copy of your NOA.

Do not include your original NOA as all documents received by the City will be destroyed right after they are reviewed for qualification.

Whichever method you use to apply for your card, it can be mailed directly to you at the address provided on your application form. Once you receive your card please sign it and the next time you are in city hall or the library ask them to laminate it so it will not get bent or ripped in your wallet or purse.

If you have any questions please email the city or call 705-848-2287 ext. 2100.
We’ll be happy to help you through the process.

Other affordable access options

You can also choose to use other affordable access options such as:

Contact Us

The City of Elliot Lake,
45 Hillside Drive North,
Elliot Lake, ON P5A 1X5,
Phone: 705-848-2287