Every 2 years the City must complete the Accessibility Compliance Report through the Ministry for Seniors and Accessibility.
Accessibility
The City of Elliot Lake is dedicated to creating an inclusive and accessible community for all residents, regardless of age or ability. We uphold this commitment by implementing strategies and policies that promote dignity, independence, integration and equal opportunity. We are committed to ongoing improvements and updates to facilities, and we are responsive to community feedback. Our commitment extends beyond meetings legislative requirements as we enhance our facilities, services and programs.
The City of Elliot Lake respects and adheres to the following legislation:
Accessibility Plan
The City of Elliot Lake Council adopted the 2026–2031 Multi-Year Accessibility Plan on January 26th, 2026.
This plan outlines the City’s strategies to identify, remove, and prevent barriers in municipal programs, services, facilities, transportation, customer service, employment, and public spaces.
How to View the Plan
The Multi-Year Accessibility Plan is available in accessible formats, including:
To request the plan in an alternate format, such as large print, please contact:
alaurence@elliotlake.ca
705-848-2287 extension 2135
Previous Accessibility Plan
2020-2025 City of Elliot Lake Multi-Year Accessibility Plan.
Accessibility Compliance Report
View our Accessible Customer Service Policy, which strives to establish an environment where we provide goods and services to all residents, regardless of ability through respect, dignity and independence.
We also have an Accessible Formats and Communications Support Policy intended to establish appropriate and consistent action, in a timely manner, when requested to provide accessible formats and communication supports for persons with disabilities.
If you would like to leave feedback on your accessible customer experience with us, complete the online feedback form below.
Accessible Customer Service Feedback Form
If you would like to request City information or documents in a different format (such as large print), visit City Hall, call 705-848-2287 ext. 2103 or email the Clerks Department. You can also leave suggestions or comments to the Accessibility Advisory Committee.
Parking:
Accessible parking spaces are available. One space is located in the City Hall parking lot off Ontario Avenue, and another is in front of the OPP station on Hillside Drive North, closest to the City Hall entryway ramp.
Meeting Room:
A meeting room is available on the ground floor for accessibility and convenience.
Washrooms:
Two public washrooms are located on the ground floor.
Elevator:
An elevator (key access required) is available to reach the second floor.
Lowered Service Counter:
The front desk inside City Hall includes a lowered section to better serve all customers.
Council Chambers:
Council Chambers provides accessible seating at the back of the room for those who cannot or prefer not to use the fixed seating. The Chambers are also equipped with new audio and speech assistance devices. Please ask City staff if you would like to use these devices.
Accessible Customer Service:
City staff are committed to providing accommodations for anyone who requires them.
Public Library Accessible Computer Station
The Elliot Lake Public Library offers an accessible computer station designed to meet the needs of people with disabilities, such as wheelchair access, or those with varying blindness or deafness conditions.
Accessible Charging Station for Electric Mobility Devices
Did you know that the City has a number of charging stations for electric mobility devices throughout the City?
A map to the charger locations can be found by clicking the button below
Click Here to view Charging Location Map
If your device uses an adapter, please travel with it if you are anticipating to charge.
Information on Accessibility for Businesses
Identifying, preventing and removing barriers for people with disabilities creates an Ontario that is built for everyone - whether you’re pushing a stroller, making a delivery, or using a walker or a wheelchair.
Businesses can attract more customers and employees by removing as many barriers to access as possible, making Ontario open for business and open for jobs for everyone.
Learn how you can make your business more accessible and inclusive by visiting the following website:
Newcomers to Canada and the Elliot Lake Area
If you are new to Canada and the Elliot Lake area and would like some help you can visit the Elliot Lake Service Canada Centre.
Accessibility Showcase 2026: Participant Information
Thank you for your interest in joining our upcoming Showcase! This event is a dedicated space to highlight disability-led businesses, community groups, and service providers. Below you will find everything you need to know about participating, securing insurance, and what to expect on the day of the event.
Event Logistics: What to Expect
Our goal is to create a vibrant, inclusive environment where participants can network and showcase their contributions to the community.
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Date: June 24, 2026
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Location: Collins Hall, 120 Hillside Drive North, Elliot Lake
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Set-up: 10:00 AM - 11:00 AM
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Showcase Hours: 11:00 AM – 3:00 PM
- Take-down Hours: 3:00 PM - 4:00 PM
- BBQ Hosted by NSCSS/Club 90. Burgers, Hot Dogs, and water for sale.
- Refillable water station located at Collins Hall. We encourage you to bring your reusable water bottle.
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What is Provided: Each participant will be allocated a 10x10 space equipped with one 6-foot table and two chairs.
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Accessibility: The venue is fully accessible. If you require specific accommodations for your booth (such as proximity to power outlets or additional space for mobility devices), please indicate this on your registration form.
Insurance Requirements
To participate in the Showcase, all exhibitors must have valid liability insurance. We offer two ways to meet this requirement:
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Provide Your Own Certificate: If you already have business or organizational insurance, please provide a Certificate of Insurance (COI) naming the City as an "Additional Insured" for a minimum of $2,000,000 in General Liability.
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Purchase Through the City: For individuals or small groups who do not carry independent insurance, the City offers an Event Participant Insurance Program. This allows you to purchase temporary coverage for the day at a nominal fee (typically between $25–$50).
Note: Proof of insurance must be submitted no later than 10 days prior to the event.
How to Register
Ready to join us? Space is limited, and we encourage early registration to ensure your spot is secured.
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Complete the Registration Form
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Submit Documentation: Upload your insurance certificate or request the City’s insurance application via the portal.
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Confirmation: Once your application is reviewed, you will receive a confirmation email with your booth assignment.
Contact Us
If you have questions regarding the application process, technical requirements for your booth, or specific accessibility needs, please reach out to the Accessibility Coordinator directly via Email or Phone (705) 848-2287 extension 2135.
We look forward to showcasing the incredible work being done in our community!
Report an Accessibility Concern
If you have a concern regarding Accessibility in Elliot Lake please call 705-848-2287 extension 2135 or fill out our Report A Concern form at the button below.
