Accessibility

As we recognize Disability Pride Month this July, the City of Elliot Lake invites residents to learn more about the symbolism behind the Disability Pride Flag. Redesigned in 2021 to be fully accessible for individuals with photosensitive epilepsy and sensory processing disorders, the flag features five vibrant diagonal stripes over a dark charcoal background.

The charcoal field represents mourning and resilience, while the straight diagonal stripes symbolize solidarity and "cutting through" societal barriers. The five colors represent the vast spectrum of the community: Red (physical disabilities), Gold (neurodiversity), White (invisible and undiagnosed disabilities), Blue (psychiatric disabilities), and Green (sensory disabilities). By recognizing these symbols, we reaffirm our local commitment to breaking down physical, attitudinal, and systemic barriers to ensure equitable access for all residents.

To learn more about Bill 128, Disability Pride Month Act, 2003 visit https://www.ola.org/en/legislative-business/bills/parliament-43/session-1/bill-128

Every 2 years the City must complete the Accessibility Compliance Report through the Ministry for Seniors and Accessibility.

• 2025 Accessibility Compliance Report
• 2023 Accessibility Compliance Report

View our Accessible Customer Service Policy, which strives to establish an environment where we provide goods and services to all residents, regardless of ability through respect, dignity and independence.

We also have an Accessible Formats and Communications Support Policy intended to establish appropriate and consistent action, in a timely manner, when requested to provide accessible formats and communication supports for persons with disabilities.

If you would like to leave feedback on your accessible customer experience with us, complete the online feedback form below.

Accessible Customer Service Feedback Form

If you would like to request City information or documents in a different format (such as large print), visit City Hall, call 705-848-2287 ext. 2103 or email the Clerks Department. You can also leave suggestions or comments to the Accessibility Advisory Committee.

Parking:

Accessible parking spaces are available. One space is located in the City Hall parking lot off Ontario Avenue, and another is in front of the OPP station on Hillside Drive North, closest to the City Hall entryway ramp.

Meeting Room:
A meeting room is available on the ground floor for accessibility and convenience.

Washrooms:
Two public washrooms are located on the ground floor.

Elevator:
An elevator (key access required) is available to reach the second floor.

Lowered Service Counter:
The front desk inside City Hall includes a lowered section to better serve all customers.

Council Chambers:
Council Chambers provides accessible seating at the back of the room for those who cannot or prefer not to use the fixed seating. The Chambers are also equipped with new audio and speech assistance devices. Please ask City staff if you would like to use these devices.

Accessible Customer Service:
City staff are committed to providing accommodations for anyone who requires them.

The Elliot Lake Public Library offers an accessible computer station designed to meet the needs of people with disabilities, such as wheelchair access, or those with varying blindness or deafness conditions.

Did you know that the City has a number of charging stations for electric mobility devices throughout the City?

A map to the charger locations can be found by clicking the button below
Click Here to view Charging Location Map

If your device uses an adapter, please travel with it if you are anticipating to charge.

Identifying, preventing and removing barriers for people with disabilities creates an Ontario that is built for everyone - whether you’re pushing a stroller, making a delivery, or using a walker or a wheelchair.

Businesses can attract more customers and employees by removing as many barriers to access as possible, making Ontario open for business and open for jobs for everyone.

Learn how you can make your business more accessible and inclusive by visiting the following website:

Accessibility in Ontario: Information for Businesses 

If you are new to Canada and the Elliot Lake area and would like some help you can visit the Elliot Lake Service Canada Centre.

No events scheduled at this time. Check back at a later date.