Please call 705-849-0970 to request to be a client with Age Friendly Delivers, or you can sign up using the request form below. General questions about the program can be emailed to taskforce@elliotlake.ca 

You will be required to submit your Name, Address, Phone number (required) and payment preference at time of call, and will receive instructions related to delivery.

A dedicated city staff will then follow up within 24 hours to take your order.

Orders are limited to 20 items, of essential needs at any one time. (a 3-4 day supply is ideal)

Once orders are placed staff will attend grocery stores to purchase items and deliver to your residence with a ZERO CONTACT approach.

Zero contact means the grocery order will be left at your door with a receipt for purchase to limit an exposure to those in isolation. Individual orders will be billed back to clients directly, at which they can issue payment by mailing a cheque or calling in with credit card to process payment at this time. Online payment processing is also coming soon on the city’s website.

• This is an essential service for those who have no local contact, and is meant for immediate need for a short term period. You may access services more than once, but as demand increases delivery may be based on need.
• All clients requiring service will be responsible for grocery order expense as identified with receipt received upon delivery.
• It is strongly recommended that all items taken into the home are sanitized upon entry as although safe handling will be exercised, the City cannot guarantee the exposure to items purchased in a public place.
• This service is for grocery and personal hygiene available at local grocery stores, it is not intended for personal orders throughout other retail establishments or pharmacies. Most pharmacies offer a delivery service and we recommend you contact your local pharmacy for more information.
• This is a pilot project intended to meet the needs of our most vulnerable who are self isolating - with the COVID-19 pandemic being an ever changing event, this project will continue to grow with demand and may be altered from time to time.

Please call 705-849-0970 to request to be a client with Age Friendly Checks-In or use the Age Friendly Delivers online request form above. General questions about the program can be emailed to taskforce@elliotlake.ca 

You will be required to submit your Name, Address, Phone Number and/ or email, Address, along with 1 or 2 emergency contact names and phone numbers.

You will have the option to receive a daily morning or evening phone call or email.

This service is available 7 days a week from 9 AM to 8 PM.

• This is an essential service for those who have no local contact or family to check-in on them.
• This is a pilot project intended to meet the needs of our most vulnerable who are self isolating - with the COVID-19 pandemic being an ever changing event, this project will continue to grow with demand and may be altered from time to time.

• Municipal parks and playgrounds are closed. Signage will be posted shortly.
• Play structures and park equipment such as benches have not been cleaned, nor sanitized and their use is discouraged given the urgent need to self-isolate and practice social distancing.
• The closure includes the Elliot Lake Dog Park. Allowing the use of the dog park encourages close quarters and potential interactions between pet owners defying public health advice re. social distancing and self-isolation.
• Pet owners are encouraged to walk their dogs on leash where appropriate for exercise. 

• Fire Chief John Thomas announced Monday March 30th that there is a Fire Ban in effect immediately in the City of Elliot Lake.
• All outdoor burning is restricted. This is part of the City’s plan to prioritize essential services and to protect the City’s workers from needless exposure to Covid 19. 

• Every season, fire permits cause a considerable amount of staff time in responding to complaints that require firefighters to attend to homeowner’s backyards typically in the late evening to deal with neighbour complaints of smoke or noise. This puts municipal bylaw enforcement workers and firefighters at needless risk for a service that is not essential.

• The city sympathizes with families in self-isolation but backyard fires are not worth the risk to workers and their use is problematic given the ongoing urgent need for social distancing.

• Burning during a fire ban can result in a ticket with a $500 fine.

• City Hall is closed to all visitors.
• Requests for services must be done by email or phone and staff will address needs on a case by case basis.      705.848.2287  /  info@elliotlake.ca
• The public is encouraged to pay bills online or use the drop box in front of City Hall.
• Tax and Water payments will only be done via the drop box, mail or online banking.
• All penalties and interest on any late payments for taxes and water have been waived.   

• All transit fares will be waived until further notice (to eliminate the need for close contact with the bus driver / fare box).
• The front seats of each bus will be blocked off.   
• The transit system should only be used for essential needs like basic groceries or getting to and from work.
• Evening schedules on Thursday and Friday have been eliminated.
• Operating Hours are 7:00 am to 6:30 pm Monday to Saturday until further notice.       
• Transit continues to perform additional cleaning and disinfection of all buses with a focus on touch and grab points, such as buttons, railings, handles and straps.

Council Meetings

• All Council and Committee meetings are suspended for the time being. Staff are assessing video / teleconference options to resume meetings as soon as possible (likely in time for the next regular Council meeting: Tuesday, April 14th)            

• Municipal pool, arena and Collins Hall are closed.