Who determines my Property Assessment Value?

The Municipal Property Assessment Corporation's (MPAC) is responsible for determining the assessment value for all properties across Ontario.

These assessment values are delivered to municipalities, who use these values to calculate their annual property tax rates.

Municipalities are not responsible for the assessment value of your property.

If you have any questions or concerns regarding the assessment value of your property, please contact MPAC at 1-866-296-6722.

If you disagree with your property’s assessed value and/or classification, you have the option to file a free Request for Reconsideration with MPAC before their filing deadline.

 What if my property becomes vacant or unusable?

Under Section 357 of the Municipal Act, 2001 (“The Act”), a taxpayer may make an application to have their taxes cancelled, reduced, or refunded due to a variety of circumstances including demolition, razed by fire or removal of a mobile unit. Each of the circumstances are set out in Subsections 357 (1) and (1.1) of The Municipal Act and are detailed on the application form.

An application may be made by either the owner of the land, the owner’s spouse or other interested party. A separate application must be made for each tax year and must be made on or before February 28^th of the year following the year in respect of which the application is being made.

You can download the application form here

For more details, please click here https://www.ontario.ca/laws/statute/01m25#BK464

How is my Assessment determined?

The City of Elliot Lake does not determine the value of your property.

This is done by the Municipal Property Assessment Corporation (MPAC) which is completely separate and independent of the City of Elliot Lake. The Assessment Act requires that the assessed value of your property be based on what the property would likely sell for on a specific date. The most recent valuation date was January 1, 2016 for taxation years 2017 to 2020. Local property sales occurring around that date provide a basis as to the assessed value of similar unsold properties.

MPAC continually collects information about properties to ensure that those with similar features (age, size, location, construction, etc.) have similar but not necessarily identical assessed values.

Is my Assessment right?

Ask yourself if your assessed value is close to what you would have expected to sell your property for in January of 2016. What were similar properties selling for at that time?

MPAC is now providing an online service called “About My Property”. Using this service, property owners can review basic assessment information for their own property and compare similar properties.

Further information can be obtained from MPAC at www.mpac.ca or by calling 1-866-296-6722.

I disagree with my Assessment Value. What should I do?

If you believe that your assessment is incorrect, you should first contact MPAC to discuss your assessment or verify details about your property.

If you still have concerns, you may ask MPAC for a formal reconsideration of your assessment.

There are no fees for a Request for Reconsideration (RFR).

The request must be filed within  90 days of receiving your assessment notice from MPAC.

You can obtain an RFR application on the forms section of the MPAC website or by calling MPAC at 1-866-296-6722.

 Payment Options

The City of Elliot Lake offers a variety of payment options for your tax bill so you can find the method that is most convenient for you.

• Pre-authorized Payment Plan (PAP)
• Online & Telebanking
• At your financial institution
• At City Hall drop box at the front door
• At City Hall front desk Client Services 

• Regular mail (please do not mail cash) to:

City of Elliot Lake

Tax Department
45 Hillside Dr. N.
Elliot Lake, ON P5A 1X5

How do I make a payment via Online Banking?

• Most financial institutions let you make a payment on pre-set dates.
• If you need help setting up your water or property tax payments through online banking, please contact your financial institution.

Please follow the following steps:

1. Sign in to your financial institution’s online banking service for individuals.

2. Under “add a payee”, search for “ELLIOT LAKE”:

3. Select the following option:

 ELLIOT LAKE (CITY) – TAX

• Please enter your 19 digit property roll number, no spaces and no dashes. (Example: 5741000012123450000) *Depending on your financial institution, you may be required to enter a 20 or 21 digit account number. If this is the case, simply add one (1) extra zero or two (2) extra zeros at the end of your 19 digit roll number.

 How do I get a Pre-Authorized Payment Plan Application?

• Pre-authorized payment forms are available for download.
• Email your completed forms to the City's Tax Department; or
• Mail to 45 Hillside Drive N., Elliot Lake, ON P5A 1X5; or
• Put the completed form in the drop box in front of City Hall.
• You can read more information on how pre-authorized payments work.

  How do I cancel or update my pre-authorized payment plan?

  To update your banking information or to cancel your pre-authorized payment plan you may: complete the Cancellation/Suspend/Account Change Form or contact the Tax Department by email or 705.848.2287 ext. 2109  All updates or cancellations must be made at least 15 days prior to the withdrawal date

  My payment didn't go through my bank. What happens now?

  There is a fee for all payments that are not honoured by your financial institution. Customers on the PAP plan with more than two dishonoured payments in a 12-month period will be removed from the plan. Any balance will then become due on the regular due dates or 21 days after the payment was returned if after the due date. Any outstanding amount after the due date will be subject to penalty of 1.25% on the first of every month and 1.25% on the installment a day after the due date.

When are Property tax bills mailed out and when are they due?

The Interim Tax Bill is mailed by the end of February each year and are due on:

• The first Thursday of April
• The first Thursday of June

The Final Tax Bill is mailed by the end of July each year and are due on:

• The first Thursday of September
• The first Thursday of November

Can I get my tax bills sent to my email?

As of January 18, 2021 you can now register to receive your Tax Bills and Notices directly to your email address instead of by mail. Please fill out the form below.

Request and Authorization for Electronic Bills

If I do not pay my taxes by the due date, will I be charged a penalty?

• A penalty of 1.25% will get applied to your property tax account if your payment is not received by the City by the installment due date.
• An interest charge of 1.25% will also be applied to your property tax account on the 1^st of every month thereafter for as long as the installment remains unpaid.

Who do I need to notify for a change to my mailing address?

We are pleased to announce that as of February 16, 2022, you may now submit your Change in Mailing Address for receiving property tax bills and notifications online. Simply select the online form button.

Change My Address Online Form

Mailing address changes can still be submitted by printing and filling out the Mailing Address Change Form and submitting it to the City’s Tax Department.

You may submit your form in any of the following ways:

• email the completed form;
• mail it to the Tax Department at City Hall; or
• use the drop box located at the front doors of City Hall.  

 What are the Tax Rates?

•  View the latest City of Elliot Lake tax rates.

How are tax rates calculated?

• Each year the City will establish a budget to provide for municipal services and infrastructure.
• A tax rate is calculated in accordance with Provincial legislation which meets the funding requirements identified in the budget.
• The Province sets the education tax rates for all properties.
• The residential education tax rate is the same province-wide.

 How do I find out about Tax Relief for Seniors and Low Income Persons with Disabilities?

• You can download and complete an Application for tax relief in respect of tax increases for low-income seniors and low-income persons with disabilities.
• Submit your completed form to the City's Tax Department Department at City Hall.  Please call 705-848-2287 ext. 2109 or email the Tax Department for more information.

How do I find out about a Property Tax Rebate for Vacancies in Commercial or Industrial Buildings?

• You can download, complete and submit your Property Tax Rebate for Vacancies in Commercial or Industrial Buildings form to the City's Tax Department at City Hall.

My mortgage company pays my taxes, but I would like to pay on my own. How do I change this arrangement?

• If you would like to pay your taxes independently, you should contact your mortgage company.
• The mortgage company must send a letter to the City’s tax department stating that the mortgage company is no longer responsible for paying taxes on that property.

How do I change my school support designation on my tax bill?

• Contact the school board to which you want to designate your support.
• If you have children in the school system, the application forms can be completed at the school.
• If you do not have children in the school system but wish to change your support, contact the appropriate school board to obtain the applications.
• If a residential taxpayer has children enrolled in multiple school systems, school support can only be designated to one school board.

 How do I Get a Tax Certificate?

The Municipal Act, 2001, Sec. 352, authorizes the Treasurer to issue Tax Certificates. Generally, these are legal documents meant to be supplied to lawyers, acting for the owner on the purchase or sale of a property. Certificates give the annual taxes, any current or prior year arrears, and any local improvements billed to the property. There is a fee charged for this certificate. The information is valid only at the moment of production of the certificate, and does not anticipate future changes of the amount owing.

To request a Tax Certificate and make payment by credit card you may fill out our easy online form.

If you wish to pay by EFT please email us, or call 705.848.2287 ext. 2108.

The current fee charged for the Tax Certificate is $70.00 (NO HST).

Certificates are only generated, printed and sent once we receive payment. The City of Elliot Lake reserves the right to request additional information before generation of the certificate.

If the online form is used or a copy of the cheque paying for the certificate is emailed or faxed to this office (705.461.7244), a copy of the certificate will be sent.

• To order and pay by credit card use our easy online form.
• Please send all tax certificate requests by email along with proof of payment.
• Your original request along with a cheque made payable to “The City of Elliot Lake" must be mailed to the Tax Department, City of Elliot Lake at 45 Hillside Drive N., Elliot Lake, ON  P5A 1X5.

2025 WATER / SEWER SCHEDULE AND SERVICE RATES
Flat Water / Sewer Rates

• Each Commercial User Per Unit - Annual $1,050.00
• Each Residential Dwelling Unit - Annual $1,050.00
• Religious Institutions - Annual $525.00

Multiple Dwellings, 7 Units or More
Quarterly Billings

• Each Dwelling Unit - Quarterly $262.50

Meter Rates Per Quarter per m3

• first 100 m3 $1.40
• next 250 m3 $2.58
• next 1,200 m3 $1.86
• Balance $1.13

Minimum Charge per quarter $262.50

Additional Service Fees

• Service Disconnection $50.00
• Service Connection $50.00
• Thawing Frozen Water Time & Materials (min $225) $225.00
• First Time Connection Time & Materials (min $1000) $1,000.00
• Meter Sealing Time & Materials (min $84) $84.00
• Refusal to Install Water Meter Flat Rate Monthly Fee $500.00
• Meter Tampering / By-Pass Meter Per identified occurrence $1,000.00
• Water Supply Leak Investigation Time & Materials (min $225) $225.00
• Sewer Lateral Rodding (Camera) Time & Materials (min $225) $225.00
• After Hours Call Out For Sewer Back Up Emergency Time & Materials (min $225) $225.00
• Fire Hydrant Maintenance Time & Materials (min $225) $225.00

Residential and Churches accounts (2 times per year)

• 1st Installment issued in January
• 2nd Installment issued in May

Multi-residential and Metered accounts (4 times per year)

• Q1 issued in February
• Q2 issued in May
• Q3 issued in August
• Q4 issued in November

As of January 18, 2021 you can now receive paperless billings. Simply fill out the form below and your bill will now come directly to the email address you provide.

Request and Authorization for Electronic Bills

The City of Elliot Lake offers a variety of payment options for your water utility bill so you can find the method that is most convenient for you.

• Pre-authorized Payment Plan (PAP)
• Online & Telebanking
• At your financial institution
• At City Hall drop box at the front door
• At City Hall front desk Client Services (temporarily not available due to COVID-19)
• Regular mail (please do not mail cash) to:

City of Elliot Lake

Water Department
45 Hillside Dr. N.
Elliot Lake, ON P5A 1X5

Our pre-authorized payment plan is a convenient way to pay your water utility bill. It offers you the convenience of not writing a cheque, spending time and money mailing payment, not worrying about late payments or charges and not experiencing line-ups at your bank or City Hall. The City of Elliot Lake will process the amount on a specified date. Your current bill must be paid in full before you can enroll in the plan, or the balance plus any future balance will be paid in full by the current year.

Pre-authorized payment forms are available for Water accounts

Submit your completed form to the City's Water Department by:

• email,
• using the drop box at City Hall front door,
• or via regular mail to:

City of Elliot Lake

Water Department

45 Hillside Dr. N.

Elliot Lake, ON P5A 1X5

• complete the Cancellation/Suspend/Account Change Form or
• contact the Water Department by email or 705.848.2287 ext. 2108

 All updates or cancellations must be made at least 15 days prior to the withdrawal date

Tenants can still pay the water bill on the property owners behalf.

Bills will remain in the landlord's name. Bills are sent to the landlord at the mailing address on file. The landlord can then make arrangements with their tenant for payment of the account and the landlord remains solely responsible for any unpaid amounts.

Email us or call 705.848.2287 ext. 2108.

The City of Elliot Lake's hours of operation are weekdays, Monday to Friday from 8:30 to 4:30.

Voicemail and emails will be returned within 2 business days.

To request a Water Certificate and make payment by credit card you may fill out our easy online form.

If you wish to pay by EFT please email us, or call 705.848.2287 ext. 2108.

The current fee charged for the Water Certificate is $70.00 (NO HST).

Certificates are only generated, printed and sent upon receipt of the fee for same. If the online form is used or a a copy of the cheque paying for the certificate is emailed or faxed to this office (705.461.7244), a copy of the certificate will be sent.

• To order and pay by credit card use our easy online form.
• Please send all tax certificate requests by email along with proof of payment.
• Your original request along with a cheque made payable to “The City of Elliot Lake" must be mailed to the Water Department, City of Elliot Lake at 45 Hillside Drive N., Elliot Lake, ON  P5A 1X5.