The City of Elliot Lake is committed to protecting your privacy. This Privacy Policy details the City's practices on collecting personal information through our website. By visiting elliotlake.ca, visitors accept the practices described in this statement.

Personal information

The City of Elliot Lake does not automatically gather any personal information from site visitors, such as your name, phone number, street address or email address. This information is only collected if visitors supply it voluntarily (such as completing an online form). Any personal information that visitors provide is collected, used and disclosed in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). We do not sell, share or rent any personal information to any third party.

Website logging practices

When you browse elliotlake.ca, our website servers automatically collect data and standard information for traffic monitoring and statistical purposes. The information collected in this way does not personally identify a visitor and is only used to administer the site and identify usage trends. We use this data to improve the site and provide a better user experience.

Our web logs store the domain name and IP address from which our site was accessed, the type of browser and operating system used, the date, time and length of time of access, which pages were visited and from which region of the world the site was accessed.

Cookies

A "cookie" is a small text file that is stored on a user's computer, placed by a web server for future access and information retrieval. Our website uses these cookies to improve users' experiences online. All employees and processors with access to your cookies are obliged to respect the confidentiality of that information. Web browsers automatically accept cookies, but users can modify their browser settings to decline cookies. Be aware however, that by declining cookies, some interactive features or online services may not function as intended.

Links to external websites

The City's website includes links to other, external websites for your information and convenience. The City of Elliot Lake is not responsible for the privacy practices of the websites that are linked to from our site. The City is also not responsible for the content found on those sites and the within Privacy Policy does not apply to those website, or data collection practices.

Refund/cancellation statement

The City of Elliot Lake maintains a zero refund or cancellations policy for payments and appointments made through elliotlake.ca.

Should an event/program be cancelled by the City of Elliot Lake or due to external circumstances out of the City's control, the City will provide applicants and participants with a full refund.

All refunds are processed in Canadian dollars.