We are committed to ensuring that all residents can access all City information, facilities and services. We are always reviewing our practices, processes and policies to remove barriers for those living with disabilities.
| Accessibility Compliance Report |
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Every 2 years the City must complete the Accessibility Compliance Report through the Ministry for Seniors and Accessibility. Here is the 2023 Accessibility Compliance Report |
| Accessible Customer Service |
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View our Accessible Customer Service Policy, which strives to establish an environment where we provide goods and services to all residents, regardless of ability through respect, dignity and independence. We also have an Accessible Formats and Communications Support Policy intended to establish appropriate and consistent action, in a timely manner, when requested to provide accessible formats and communication supports for persons with disabilities. If you would like to leave feedback on your accessible customer experience with us, complete the online feedback form below. Accessible Customer Service Feedback Form If you would like to request City information or documents in a different format (such as large print), visit City Hall, call 705-848-2287 ext. 2103 or email the Clerks Department. You can also leave suggestions or comments to the Accessibility Advisory Committee. |
| Public Library Accessible Computer Station |
| The Elliot Lake Public Library offers an accessible computer station designed to meet the needs of people with disabilities, such as wheelchair access, or those with varying blindness or deafness conditions. |
| Accessible Charging Station for Electric Mobility Devices |
| Did you know that the City has a number of charging stations for electric mobility devices throughout the City? A map to the charger locations can be found by clicking the button below MAP If your device uses an adapter, please travel with it if you are anticipating to charge. |
| Information on Accessibility for Businesses |
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Identifying, preventing and removing barriers for people with disabilities creates an Ontario that is built for everyone - whether you’re pushing a stroller, making a delivery, or using a walker or a wheelchair. Businesses can attract more customers and employees by removing as many barriers to access as possible, making Ontario open for business and open for jobs for everyone. Learn how you can make your business more accessible and inclusive by visiting the following website: Accessibility in Ontario: Information for Businesses
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| Newcomers to Canada and the Elliot Lake Area |
| If you are new to Canada and the Elliot Lake area and would like some help you can visit the Elliot Lake Service Canada Centre. |
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