The City of Elliot Lake is dedicated to creating an inclusive and accessible community for all residents, regardless of age or ability. We uphold this commitment by implementing strategies and policies that promote dignity, independence, integration and equal opportunity. We are committed to ongoing improvements and updates to facilities, and we are responsive to community feedback. Our commitment extends beyond meetings legislative requirements as we enhance our facilities, services and programs.
The City of Elliot Lake respects and adheres to the following legislation:
- The Accessibility for Ontarians with Disabilities Act (AODA)
- The Ontarians with Disabilities Act, 2001
- The Ontario Human Rights Code, 1990
- Regulation 191/11 - The Integrated Accessibility Standards Regulations
| Accessibility Compliance Report |
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Every 2 years the City must complete the Accessibility Compliance Report through the Ministry for Seniors and Accessibility. |
| Accessible Customer Service |
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View our Accessible Customer Service Policy, which strives to establish an environment where we provide goods and services to all residents, regardless of ability through respect, dignity and independence. We also have an Accessible Formats and Communications Support Policy intended to establish appropriate and consistent action, in a timely manner, when requested to provide accessible formats and communication supports for persons with disabilities. If you would like to leave feedback on your accessible customer experience with us, complete the online feedback form below. Accessible Customer Service Feedback Form If you would like to request City information or documents in a different format (such as large print), visit City Hall, call 705-848-2287 ext. 2103 or email the Clerks Department. You can also leave suggestions or comments to the Accessibility Advisory Committee. |
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Accessibility at City Hall |
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Parking: Accessible parking spaces are available. One space is located in the City Hall parking lot off Ontario Avenue, and another is in front of the OPP station on Hillside Drive North, closest to the City Hall entryway ramp.
Meeting Room: A meeting room is available on the ground floor for accessibility and convenience. Washrooms: Two public washrooms are located on the ground floor. Elevator: An elevator (key access required) is available to reach the second floor. Lowered Service Counter: The front desk inside City Hall includes a lowered section to better serve all customers. Council Chambers: Council Chambers provides accessible seating at the back of the room for those who cannot or prefer not to use the fixed seating. The Chambers are also equipped with new audio and speech assistance devices. Please ask City staff if you would like to use these devices. Accessible Customer Service: City staff are committed to providing accommodations for anyone who requires them. |
| Public Library Accessible Computer Station |
| The Elliot Lake Public Library offers an accessible computer station designed to meet the needs of people with disabilities, such as wheelchair access, or those with varying blindness or deafness conditions. |
| Accessible Charging Station for Electric Mobility Devices |
| Did you know that the City has a number of charging stations for electric mobility devices throughout the City? A map to the charger locations can be found by clicking the button below MAP If your device uses an adapter, please travel with it if you are anticipating to charge. |
| Information on Accessibility for Businesses |
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Identifying, preventing and removing barriers for people with disabilities creates an Ontario that is built for everyone - whether you’re pushing a stroller, making a delivery, or using a walker or a wheelchair. Businesses can attract more customers and employees by removing as many barriers to access as possible, making Ontario open for business and open for jobs for everyone. Learn how you can make your business more accessible and inclusive by visiting the following website: Accessibility in Ontario: Information for Businesses Grants and incentives available through the City's Community Improvement Plan
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| Newcomers to Canada and the Elliot Lake Area |
| If you are new to Canada and the Elliot Lake area and would like some help you can visit the Elliot Lake Service Canada Centre. |
| Events |
Accessibility Showcase 2026: Participant InformationThank you for your interest in joining our upcoming Showcase! This event is a dedicated space to highlight disability-led businesses, community groups, and service providers. Below you will find everything you need to know about participating, securing insurance, and what to expect on the day of the event. Event Logistics: What to ExpectOur goal is to create a vibrant, inclusive environment where participants can network and showcase their contributions to the community.
Insurance RequirementsTo participate in the Showcase, all exhibitors must have valid liability insurance. We offer two ways to meet this requirement:
How to RegisterReady to join us? Space is limited, and we encourage early registration to ensure your spot is secured.
Contact UsIf you have questions regarding the application process, technical requirements for your booth, or specific accessibility needs, please reach out to the Accessibility Coordinator directly via Email or Phone (705) 848-2287 extension 2135. We look forward to showcasing the incredible work being done in our community! |
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